Why Shop At BikeBerry.com?
1. Personalized Customer Service - We do it the old-fashioned way: person-to-person. Whenever you call, email, or chat with us online you will be speaking to a live representative. Moreover, our customer service is catered to your specific engine and needs- even if you haven’t gotten your engine from us! Don’t be fooled by other companies that offer "amazing" customer service, only to be met with pre-recorded messages that may not even address your questions and concerns.Call us (1-800-317-0479) and a real person will answer the phone. E-mail us and a real person will respond to you. Questions, comments, concerns- any and all feedback is welcome and will be responded to promptly!
2. Free Lifetime Technical Support- Should any part of your BikeBerry engine be defective, we offer an industry leading 6 month parts exchange warranty and lifetime assistance on all of our engine kits. Most companies offering engine kits below BikeBerry’s already low cost usually have little to no warranty. If warranties are included, most companies only offer 30-60 day warranties, which is a very limited time frame in which to see which parts (if any) have issues. We cover your parts not only through break-in period, but we offer you technical support throughout the life of your engine once your warranty has expired.
3. Same Day Shipping - As soon as an order is placed it is immediately sent in to our shippers and put in queue for shipping. Orders placed before 12 pm PST (3 pm EST, 2 pm CST) are eligible for same day shipping. If placed after that time, we guarantee it will be shipped within 24-48 hours after the order is placed (excluding weekends and holidays). Most companies promise same day shipping but research shows those same bike engine companies tend to ship orders 3 business days after the order was placed!
4. BikeBerry.com Offers Parts for ALL of Our Engines- We offer the most updated engines available, so we constantly have parts coming in to our inventory to fit them. Unlike our competitors, BikeBerry does everything possible to assure that we both offer parts to match our growing inventory and carry parts and components to fit engines we’ve offered in the past.