Here at BikeBerry.com we are taking every precautionary measure to do our part in reducing the spread of COVID-19, as well as keeping our customer and employees safe. Due to COVID, our industry is also experiencing high demand and thus, periodic inventory shortages across the nation.
- Call center and live chat hours: Back to normal 8:30am - 5pm PST, Monday - Thursday, and 8:30am - 5pm PST, Friday.
- Email support is mostly back to normal with an average 1-2 business day response time
- Warehouse staff: Mostly back to normal. We continue to ship out orders with an average 1 day shipping delay for in-stock items. This also affects expedited shipping options.
- Walk-ins, drop-offs, and will call pickups at our warehouse location are suspended until further notice.
Thank you for your support during these unprecedented times.
The BikeBerry.com Team